Terms & Conditions

Welcome to Charm Candle Studio & Friends. By using our website and placing orders, you agree to the following terms and conditions. Please read them carefully.

1. General

These terms apply to all purchases made through our website.
By placing an order, you confirm that you are at least 18 years old or have parental/guardian consent.

2. Products & Availability

We strive to ensure all product descriptions, images, and prices are accurate.
All products are subject to availability. We reserve the right to discontinue items or limit quantities without notice.
Colours and designs may vary slightly from the images shown due to the handmade nature of our products.

3. Orders & Payment

Orders can be placed through our website.
Payment must be made at the time of purchase via our secure payment system.
Prices include VAT where applicable.

4. Shipping & Delivery

Shipping is carried out according to our Shipping Policy.
Delivery times are estimates and cannot be guaranteed.

5. Returns & Refunds

Our Returns Policy applies to all eligible returns and refunds.

6. Intellectual Property

All content on this website, including text, images, logos, and designs, is owned by Charm Candle Studio & Friends or used with permission.
You may not reproduce, distribute, or use our content without our written consent.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential losses arising from the use of our website or products.
Our liability is limited to the value of the product purchased.

8. Governing Law

These terms are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Contact Information

If you have any questions about these Terms & Conditions, please contact us at: charmcandlescobk@yahoo.com

Effective Date: 20.10.2025